United Fund of Globe-Miami RESIDENTIAL Flood Relief Program FAQ

What is the Residential Flood Relief Program?

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The Residential Flood Relief Program provides assistance and support services to residents whose primary homes were directly impacted by flooding. The program is administered in partnership with The Salvation Army and is designed to help households stabilize, repair, and/or rebuild following flood-related damage.

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Who is eligible for assistance?

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The program is intended for:

• Residents whose primary, occupied homes were directly impacted by flooding, and

• Households experienced verified, documented direct-flood damage

To ensure appropriate distribution of funds, assistance is provided only to households with verified flood impacts.

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How is flood impact verified?

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Flood impact may be verified through one or more of the following:

• County- or state-provided documentation of impacted addresses

• Address verification using flood maps and impacted-area data provided by Gila County

• Other supporting documentation reviewed and approved by partner agencies, namely contractor repair/rebuilding estimates. 

This verification process helps ensure that assistance is directed to households that were directly affected by the flooding event.

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How much assistance is available?

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Effective January 6, households with severe flood damage may be eligible for up to $30,000 in total assistance, depending on need, documentation, and available funding.

All assistance is needs-based and coordinated through The Salvation Army.

 

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What types of assistance are available?

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Assistance may include:

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Home Repair & Rebuilding

• Payment of contractor invoices related to flood repairs
  (Handyman services up to $1,000 per Arizona regulations)

• First Choice Lumber vouchers

• Kino Floors & Interiors vouchers

• CAL Ranch vouchers

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Housing Stability

• Rental or mortgage assistance (up to $4,500)

• Closing cost and/or down payment assistance to support relocation (up to $5,500)

 

Basic Needs Support

• Utility assistance

• Laundry vouchers

 

Support is tailored to individual recovery plans and needs.

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How do residents apply or receive support?

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All residential assistance is coordinated through The Salvation Army. Residents seeking support should contact The Salvation Army directly to determine eligibility, documentation requirements, and next steps.

 

 

Are applications still open?

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While the program remains open, partner agencies are prioritizing existing active cases and households with demonstrated and verified flood-related needs. This helps ensure that those most impacted receive timely support and that partner staff are not overwhelmed.

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Is this program for general financial hardship?

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No. This program is specifically intended for residents whose homes were directly impacted by flooding. It is not a general hardship or emergency assistance program.

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Why is the residential flood recovery process taking longer than expected?

Recovery and rebuilding following a flood is a complex process that requires time and careful oversight. Although $800,000 in funds raised has been allocated to the residential flood assistance program, funds must be distributed responsibly and in alignment with each household’s specific recovery needs. To date, nearly $300,000 has been distributed through this partnership with The Salvation Army, and the majority of remaining funds have been earmarked for households with active cases. This measured approach helps ensure that available resources are used effectively to support sustainable, long-term recovery.  

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Who should I contact if I have questions?

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For individual eligibility, documentation, or case-related questions, please contact The Salvation Army directly during normal business hours. The phone number is (928)425-4011 and the address is 161 E. Cedar St. in Globe, Arizona. 

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For general program updates or community-level information, please contact United Fund of Globe-Miami at (928)961-1428 or unitedfundglobemiami@gmail.com

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Important program update (Not a Question)

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Note: The Business Flood Relief Program is now closed.  All outcomes and final impact reporting will be shared with the community soon.